Shipping Policy

Fans Passion Sports LLC – Trustworthy Shopping Experience

At Fans Passion Sports LLC, we are committed to providing you with a reliable and satisfying shopping experience. We understand that you may have questions regarding our services, and we are here to address them. Global Delivery at No Cost For a limited time, Fans Passion Sports LLC offers FREE Worldwide Delivery on all orders. Our dedicated team typically takes 1-3 business days to process and dispatch your order. Our Shipping Options:

Standard (Insured): 8 – 15 Business Days
Standard: 10 – 20 Business Days

Once your order is shipped, you will receive a notification from us containing tracking information for your order.

Free Shipping on First Order: We are happy to offer free shipping on your first order as a thank you for choosing us!
Please Double-Check Your Address: To ensure your order reaches you without delay, please make sure your shipping address is correct and complete at the time of purchase.
Reshipment Fee: If your package is returned to us due to an incorrect or incomplete address, or if it is not received, we will be happy to resend it for a $10 reshipment fee.
Delivery Times: Orders are usually processed and shipped within [X] business days. Tracking information will be provided so you can follow your package every step of the way.

Thank you for helping us deliver your order safely and efficiently!

What to Do If You Don’t Receive Your Order? If, by any chance, you haven’t received your order, please contact us immediately. We take pride in our customer service and will make every effort to locate your shipment and resolve the issue promptly. Failed Delivery In the event that the package cannot be delivered due to reasons such as an incorrect shipping address or the absence of a receiver, and if the customer refuses to collect the package, it will be returned to Fans Passion Sports LLC. In such cases, we will offer store credits for the amount of the order, deducting any expenses related to the failed delivery, including return shipping costs, duties, and taxes. Items Not Received but Tracking Shows Delivered Please note that we do not refund or replace items that are tracked as being delivered. To ensure your order’s security, we recommend having items delivered to a secure address. Incorrect Address but Item Already Shipped It is the customer’s responsibility to provide the correct shipping address. If you realize an incorrect address has been provided before your item is shipped, we will make every effort to update it (though not guaranteed). However, if you inform us after your order has been shipped, it is considered your mistake, and we cannot offer a refund. Therefore, please review your shipping address carefully and notify us before your order is shipped to be eligible for an address change. Cancellation Policy At Fans Passion Sports LLC, we aim to make your shopping experience seamless and satisfying. If you need to cancel an order, please review our Order Cancellation Policy: Cancellation Eligibility:

Orders that have not been shipped or fulfilled.
Cancellation requests made within one day of placing an order.
Orders that do not include personalized, customized, or made-to-order items.

Cancellation Time Frame: Customers must request order cancellation within one day of placing an order. Cancellation Process: To cancel an eligible order, please follow these steps:

Contact our customer support team via phone, email, or live chat.
Provide the necessary details, including your order number, customer name, and reason for cancellation.
Our customer support representative will guide you through the cancellation process and confirm the cancellation request.

Refunds and Charges: If your cancellation request is approved within the eligible time frame and meets all the criteria, we will refund the full amount paid for the canceled order using the original payment method. Please note that any applicable shipping fees, taxes, or processing charges (amounting to 5% of the order value) may be non-refundable, depending on the circumstances. Refunds will be processed promptly, but the time it takes for the funds to be credited to your account may vary depending on your financial institution. Exceptions and Non-Cancelable Orders: Some orders may not be eligible for cancellation, such as personalized, customized, or made-to-order items. Additionally, orders that have already been shipped or fulfilled cannot be canceled. In such cases, customers may refer to our Return and Exchange Policy for further assistance. Policy Updates: Fans Passion Sports LLC reserves the right to modify or update this Order Cancellation Policy at any time without prior notice. It is the customer’s responsibility to periodically review the policy to stay informed about any changes. We recommend that you carefully review this Order Cancellation Policy before placing an order with us. If you have any questions or need further clarification, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.